At Alchemy Street Brewing, we prioritise customer satisfaction and strive to provide exceptional service.
Please review our policy regarding returns and refunds for consumable items. If you have any questions or concerns, feel free to reach out to our friendly team for help.
Damaged Goods
If any of your beers are damaged en route then let us know and specify whether you want a refund, replacement or a store credit.
Please take a photo of the damaged product and packaging and email us with an explanation of the problem, plus the order number.
We will send you replacement beer, for those cans damaged, at no additional cost.
Returns
If you need to return your goods, please contact us first so we can arrange the necessary details. Shipping costs are non-refundable.